Privacy Policy
AILANASERVICES PRIVACY POLICY
At AilanaServices, we understand that trust is the foundation of financial freedom. Your privacy is fundamental. This policy describes how we collect, use, and protect your information to provide you with personalized strategic advice and investment guidance in the Australian market.
1. Information We Collect and Its Strategic Use
We collect the information necessary to offer you the precise, strategic advice you expect from us.
Identification and Contact Information (such as name, email address, phone number, and location): We use this to communicate with you, schedule consultations, and share relevant information for your investment journey.
Financial Information (such as income range, borrowing capacity, investment budget, and investor/FHB status, collected during consultation): The strategic purpose of this data is to design your personalized property strategy and connect you with appropriate financial and legal advisors for your situation.
Behavioral Data (such as recent property searches on our website, pages visited, and interactions with our blogs): We use this data to improve our services and personalize the property and content recommendations we send to you.
2. Use of Your Information
We use your information exclusively for the following purposes:
Our primary goal is Personalized Strategy and Consulting, where we apply your financial data and objectives to create your real estate investment roadmap. We also analyze usage patterns for Service Improvement, refining our website’s functionality and the quality of our strategic content. Finally, we process information for Legal Compliance, ensuring we adhere to Australian laws and regulations.
3. Information Sharing with Third Parties
We only share your information with trusted partners who are essential for executing your investment strategy, and always with your explicit consent (unless required by law):
We share data with Financial Advisors and Mortgage Brokers to secure your “Shielded Financing”. We share it with Solicitors or Conveyancers to initiate the legal purchase process, and with Developers or Vendors to confirm the reservation of a specific property you have selected.
We never sell your information to third parties.
4. Privacy Settings and Preference Controls
You retain full control over how we use your browsing and activity data. You can adjust your preferences at any time:
Allow Suggested Properties: We use your latest property searches on our website and app to suggest relevant investment properties and articles. Turning this off means you’ll no longer see personalized property suggestions.
Allow Personalized Ads: This allows us to use your activity and information to tailor the ads shown on our site. With this turned off, you’ll still see ads; they’ll just be less relevant to your investment interests.
Third-Party Tracking and Advertising
To opt out of receiving personalized ads on other sites based on your activity here, you have the option to visit the opt-out links for our key service providers: [ID5 Opt Out], [Liveramp Permanent Opt Out], [Liveramp Cookie Opt Out], and [Unified ID 2.0 (UID2) Opt Out].
Note on Apple Devices (ATT): We strictly follow Apple’s App Tracking Transparency (ATT) policy: we do not track your activity on our Apple app or across other companies’ Apple apps for targeted advertising purposes, regardless of whether this toggle is on.
5. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you. If you believe any information we hold is incorrect, incomplete, or misleading, please contact us immediately so we can correct it.
For any questions regarding your privacy or to exercise your rights, please contact:
AilanaServices